What is your cancellation/rescheduling policy?

As all of us living in the Pacific Northwest are a hardy bunch, we operate on our designated days rain or shine. We consider sunny weather a bonus! Cancellations/rescheduling require at least 24 hour notice or you forfeit your payment or coupon code. We have a finite number of available slots, and a last minute cancellation does not allow time for someone else to fill the needed spot! To reschedule, please email us your confirmation number with the desired day and time.  You will receive a new confirmation via email.

If we have inclement weather (thunderstorm, windstorm, etc.) we will not operate, and we will do our best to notify you, and you will also be allowed to reschedule.

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